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The
founders of HealthQuest Physical
Therapy and Wellness Centers, Bill Knight and Stuart
Siegner, had practiced together professionally for
over eight years when they realized they shared a
common vision, an idea: to one day open a physical
therapy facility:
- Where
the consumers’/patients’ total satisfaction
is first and foremost in the minds of the entire
staff.
- Where patients are provided with the assistance,
tools, and knowledge to proactively participate
in their rehabilitation.
- Recognized
by physicians, referral sources, and the community
as the premier provider of musculoskeletal rehabilitative
services in the area.
- Where open communication, personal and
professional growth, a sense of pride, and belief
in self are encouraged and rewarded.
- Where the entire staff is dedicated to
optimizing the overall health and function of its
consumers by providing unparalleled service.
- In
which
innovative, comprehensive treatment, exercise,
and nutritional programs are specifically designed
to educate and empower its clientele.
After
a great deal of hard work, determination and planning,
Bill and Stuart realized their vision. In April 1999
the first HealthQuest Physical
Therapy and Wellness Center opened its doors in Rochester
Hills, Michigan. As a result of their combined professional
experience, education, tireless efforts, and the love
and support of their family, friends, and dedicated
staff, they were able to not only meet their original
goals, but to far surpass them.
As physical therapists and owners, they quickly realized
they were able to provide the unprecedented quality
of care they had envisioned. Because this level of care
is tough to come by, Bill and Stuart were encouraged
by patients, family, friends, associates, and physicians
to open facilities “closer to where we are”.
They recognized their limitations in terms of the number
of people they could help in only one facility. However,
they would not open any other clinics unless that level
of quality was adhered to.
Through much discussion, formulating, and brainstorming,
Bill and Stuart developed a strategy. They would open
other facilities owned and managed only by physical
therapists who demonstrated superior clinical skills,
strong mental fortitude, and a deep passion to help
others. Each facility must maintain the same unprecedented
level of care, in strict adherence to policies and procedures
designed to ensure an optimal experience for all those
served.
Their subsequent plan has culminated into a successful
group of 8 HealthQuest Physical
Therapy and Wellness Centers, privately owned and operated
by physical therapists. Bill
and Stuart feel blessed and grateful to their staff
and to the communities they serve for the continued
opportunities and support. Their vision was to open
a clinic and to provide a quality of care patients
were entitled to, a level that would exceed that of
any other facility. Not only were they able to accomplish
that, but they are pleased to do so for far more people
than they ever anticipated.
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